|
| |
HOW TO APPLY FOR A UK VISA IN THE
PHILIPPINE
Where can I get information?
-
UK Border Agency and the British Embassy
Manila work in partnership with a commercial organisation:
VFS Philippines Services Private Inc. You can find out whether you need a
visa and how to apply through
VFS’ website. VFS also provides information through an e-mail and
telephone enquiry service. The numbers are:
PLDT/Touchcard Subscribers: 1-909-885-8472 or 1-909-885-VISA
Bayantel Subscribers: 1-903-847285 or 1-903-VISAUK.
Toll charge costing Php32.00 per minute for landline calls (excluding VAT and
applicable NDD charges for calls made outside Metro Manila). All the
information provided is supplied and approved by UK Border Agency.
Do I have to pay?
-
Website and email information is free of
charge but there is a charge for using the telephone service.
Where can I get advice?
-
VFS and its staff cannot give you
advice on how to complete your application, or what type of visa you should
apply for. If you need help with your application, or advice about the UK’s
immigration rules and requirements, you should contact a qualified
professional immigration adviser or lawyer. In the UK, the
Office of the Immigration Service Commissioner (www.oisc.gov.uk) keeps a
list of registered immigration advisers.
-
-
Their websites are:
How do I submit my application?
-
VFS manages the
Visa Application Centre in Manila where you should submit your application
and your biometric fingerscans.
Who decides whether I will get a visa?
-
Your visa application will be processed and
decided by UK Border Agency staff. Neither VFS, nor any of its staff play any
part in, nor can they influence the outcome of your visa application. They
cannot influence it in any way. If any member of staff employed by VFS claim
to be able to influence your application, you should inform the British
Embassy immediately.
Service standards - Complaints and
Compliments
-
UK Border Agency aims to offer a fair and
professional service to all our customers. We welcome feedback which helps us
to focus on where we need to improve.
-
If you have any comments, or are concerned
about the standard of service you received, please let us know. We investigate
all complaints fully and will send you a reply within 20 working days.
• If you wish to complain about the service you received from UK
Border Agency at this Embassy, please address your complaint in
writing to:
-
-
Entry Clearance Manager
15th Floor, L V Locsin Building,
6752 Ayala Avenue, Makati City
1226 Philippines
E-mail:
ManilaVisaEnquiry@fco.gov.uk
-
-
• If you wish to complain about the service
you received from VFS, you may submit it direct to their
website, in person, or to the Entry Clearance Manager at this Embassy in
writing.
|
